M-government adoption research trends: a systematic review

Thamer Alshammari, Yen Cheung, Chris Messom

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


Mobile government (m-government) adoption is a relatively new area in the field of information systems which has only started to attract research attention in the last few years. This paper presents a systematic review of m-government adoption to investigate its current and future research directions. This paper reviews 30 studies that were published in scientific journals and conferences during the last five years on the topic of m-government. It analyzes the research in terms of research methodology, theories used, stakeholders, limitations and recommendations. Results of this paper indicate that the quantitative approach is the most commonly used methodology and the Technology Acceptance Model is the most prevalent theory used in m-government research. A majority of reported limitations of the published research are related to samples and generalizability. Following an analysis of the results, more focus on stakeholders’ roles in m-government adoption is suggested and this is believed to be a significant agenda for future research in this area.

Original languageEnglish
Title of host publication29th Australasian Conference on Information Systems, ACIS 2018
EditorsRosemary Stockdale, Khin Than Win, Vijayan Sugumaran
Place of PublicationBroadway NSW Australia
PublisherUTS ePRESS
Number of pages11
ISBN (Electronic)9780648124245
Publication statusPublished - 2019
EventAustralasian Conference on Information Systems 2018 - University of Technology Sydney, Sydney, Australia
Duration: 3 Dec 20185 Dec 2018
Conference number: 29th
http://acis.aaisnet.org/proceedings/2018.zip (Proceedings)


ConferenceAustralasian Conference on Information Systems 2018
Abbreviated titleACIS 2018
Internet address


  • Adoption
  • Literature review
  • M-government
  • Stakeholders

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