M-government adoption research trends: a systematic review

Mobile government (m-government) adoption is a relatively new area in the field of information systems which has only started to attract research attention in the last few years. This paper presents a systematic review of m-government adoption to investigate its current and future research directions. This paper reviews 30 studies that were published in scientific journals and conferences during the last five years on the topic of m-government. It analyzes the research in terms of research methodology, theories used, stakeholders, limitations and recommendations. Results of this paper indicate that the quantitative approach is the most commonly used methodology and the Technology Acceptance Model is the most prevalent theory used in m-government research. A majority of reported limitations of the published research are related to samples and generalizability. Following an analysis of the results, more focus on stakeholders’ roles in m-government adoption is suggested and this is believed to be a significant agenda for future research in this area.