Location matters: The impact of place on call centres

Renee Paulet

    Research output: Contribution to journalArticleResearchpeer-review

    8 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)305 - 318
    Number of pages14
    JournalJournal of Industrial Relations
    Volume50
    Issue number2
    Publication statusPublished - 2008

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