Listening to the patient: quality improvement lessons from five years of patient complaints in a large maternity service

B Nowotny; E Wallace; E Loh

doi:10.1093/intqhc/mzx125.4

Listening to the patient: quality improvement lessons from five years of patient complaints in a large maternity service

Obstetrics & Gynaecology Monash Health

Research output: Contribution to conference › Abstract › peer-review

Original language	English
Pages	6
Number of pages	1
DOIs	https://doi.org/10.1093/intqhc/mzx125.4
Publication status	Published - 1 Sep 2017
Event	The International Society for Quality in Health Care International Conference: Learning at the System Level to Improve Healthcare Quality and Safety - Transport Museum, Convent Garden Piazza, London, United Kingdom Duration: 1 Oct 2017 → 4 Oct 2017 Conference number: 34th

Conference

Conference	The International Society for Quality in Health Care International Conference
Abbreviated title	ISQua 2017
Country/Territory	United Kingdom
City	London
Period	1/10/17 → 4/10/17

Access to Document

10.1093/intqhc/mzx125.4

Cite this

@conference{d43587ec62b34933aec0a30b0f8d63e6,

title = "Listening to the patient: quality improvement lessons from five years of patient complaints in a large maternity service",

author = "B Nowotny and E Wallace and E Loh",

year = "2017",

month = sep,

day = "1",

doi = "10.1093/intqhc/mzx125.4",

language = "English",

pages = "6",

note = "The International Society for Quality in Health Care International Conference : Learning at the System Level to Improve Healthcare Quality and Safety, ISQua 2017 ; Conference date: 01-10-2017 Through 04-10-2017",

}