Learning through quality and innovation

Catherine L. Wang, Pervaiz K. Ahmed

Research output: Contribution to journalArticleResearchpeer-review

19 Citations (Scopus)

Abstract

This conceptual paper examines the role of knowledge and learning in the quality and innovation process, and proposes a holistic, crossdisciplinary model of the learning approach to quality and innovation. It stresses the importance of creativity in the learning process and postulates a higher platform of quality and innovation: creative quality and value innovation. This will be necessary for sustaining competitive advantage in the hypercompetitive world. The features and essentials in connection to the attainment of such a platform are tentatively constructed through the 5S model of creative quality and value innovation.

Original languageEnglish
Pages (from-to)417-423
Number of pages7
JournalManagerial Auditing Journal
Volume17
Issue number7
DOIs
Publication statusPublished - 1 Oct 2002
Externally publishedYes

Keywords

  • Innovation
  • Knowledge management
  • Organizational learning
  • Quality

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