Leader-member exchange and emotion in organizations

Herman H. M. Tse, Ashlea C. Troth, Neal M. Ashkanasy

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review


Although there is now an established literature to support the basic idea that emotions are inherent in social exchange processes between leaders and followers, research exploring the role of emotions in the formation and maintenance of leader–member exchange (LMX) relationships remains underdeveloped. In this essay, the authors begin by establishing the background and importance of this line of research. The essay then proceeds in three stages. In the first, they review the underlying theories used in the literature to study the implications of emotions-related constructs for LMX development.
Second, they address three key areas important for improving understanding the nexus of LMX and emotion: (1) LMX and emotional intelligence, (2) LMX and discrete emotions, and (3) LMX and emotional labor. Finally, they discuss the challenges of the extant research and identify avenues for future research.
Original languageEnglish
Title of host publicationThe Oxford Handbook of Leader-Member Exchange
EditorsTalya N. Bauer, Berrin Erdogan
Place of PublicationNew York NY USA
PublisherOxford University Press
Number of pages17
ISBN (Print)9780199326174
Publication statusPublished - 2015
Externally publishedYes

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