Abstract
The paper considers the knowledge management problems facing clients who are procuring complex capital goods based on technologies unfamiliar to them. In the example presented, a sludge treatment centre procured by Northumbrian Water Ltd. (NWL), the task faced by the client was to manage knowledge in a context where the core technology being procured had resulted in a radical and partly unforeseen departure from previous operating experience. The case study shows that whereas generating knowledge for procurement and operations appears relatively unproblematic, adapting the organisation to the changes implied by the technology appears to be more difficult.
| Original language | English |
|---|---|
| Title of host publication | IEEE International Engineering Management Conference |
| Pages | 304-309 |
| Number of pages | 6 |
| Volume | 1 |
| Publication status | Published - 2002 |
| Externally published | Yes |
| Event | 2002 IEEE International Engineering Management Conference - Cambridge, United Kingdom Duration: 18 Aug 2002 → 20 Aug 2002 |
Conference
| Conference | 2002 IEEE International Engineering Management Conference |
|---|---|
| Country | United Kingdom |
| City | Cambridge |
| Period | 18/08/02 → 20/08/02 |
Cite this
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Knowledge management for new technology procurement : The case of a sludge treatment centre. / Ivory, C. J.; Alderman, N.; Thwaites, A.; McLoughlin, I. P.; Vaughan, R.
IEEE International Engineering Management Conference. Vol. 1 2002. p. 304-309.Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review
TY - GEN
T1 - Knowledge management for new technology procurement
T2 - The case of a sludge treatment centre
AU - Ivory, C. J.
AU - Alderman, N.
AU - Thwaites, A.
AU - McLoughlin, I. P.
AU - Vaughan, R.
PY - 2002
Y1 - 2002
N2 - The paper considers the knowledge management problems facing clients who are procuring complex capital goods based on technologies unfamiliar to them. In the example presented, a sludge treatment centre procured by Northumbrian Water Ltd. (NWL), the task faced by the client was to manage knowledge in a context where the core technology being procured had resulted in a radical and partly unforeseen departure from previous operating experience. The case study shows that whereas generating knowledge for procurement and operations appears relatively unproblematic, adapting the organisation to the changes implied by the technology appears to be more difficult.
AB - The paper considers the knowledge management problems facing clients who are procuring complex capital goods based on technologies unfamiliar to them. In the example presented, a sludge treatment centre procured by Northumbrian Water Ltd. (NWL), the task faced by the client was to manage knowledge in a context where the core technology being procured had resulted in a radical and partly unforeseen departure from previous operating experience. The case study shows that whereas generating knowledge for procurement and operations appears relatively unproblematic, adapting the organisation to the changes implied by the technology appears to be more difficult.
UR - http://www.scopus.com/inward/record.url?scp=0036442490&partnerID=8YFLogxK
M3 - Conference Paper
VL - 1
SP - 304
EP - 309
BT - IEEE International Engineering Management Conference
ER -