Abstract
Decision support systems with a knowledge base containing specific past decision situations regarding an organisation may be referred to as organisational memory systems. A record of these past decisions is assumed to be beneficial to decision makers and their organisation. Building such systems involves collecting past decision situations from a decision maker. This is analogous to knowledge acquisition where an expert's knowledge is elicited and modelled. Knowledge acquisition describes the task of eliciting past decision situations (cases) and their characteristics from an expert decision maker. The resulting computer system provides case based organisational memory to support decision making. The paper proposes a knowledge acquisition method for the development of case based organisational memory. The method combines a number of techniques and is illustrated by a real world application.
Original language | English |
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Title of host publication | Information Systems - Collaboration Systems and Technology |
Subtitle of host publication | Proceedings of HICSS-29 |
Editors | Ralph H. Sprague, Jay F. Nunamaker |
Publisher | IEEE, Institute of Electrical and Electronics Engineers |
Pages | 168-177 |
Number of pages | 10 |
ISBN (Electronic) | 0818673249 |
DOIs | |
Publication status | Published - 1 Jan 1996 |
Event | Hawaii International Conference on System Sciences 1996 - Wailea, United States of America Duration: 3 Jan 1996 → 6 Jan 1996 Conference number: 29th https://ieeexplore.ieee.org/xpl/conhome/3511/proceeding?isnumber=10445 (Proceedings) |
Publication series
Name | Proceedings of the Annual Hawaii International Conference on System Sciences |
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Volume | 3 |
ISSN (Print) | 1530-1605 |
Conference
Conference | Hawaii International Conference on System Sciences 1996 |
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Abbreviated title | HICSS 1996 |
Country/Territory | United States of America |
City | Wailea |
Period | 3/01/96 → 6/01/96 |
Internet address |