Knowledge acquisition for an organisational memory system

A. Sowunmi, F. V. Burstein, H. G. Smith

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    5 Citations (Scopus)


    Decision support systems with a knowledge base containing specific past decision situations regarding an organisation may be referred to as organisational memory systems. A record of these past decisions is assumed to be beneficial to decision makers and their organisation. Building such systems involves collecting past decision situations from a decision maker. This is analogous to knowledge acquisition where an expert's knowledge is elicited and modelled. Knowledge acquisition describes the task of eliciting past decision situations (cases) and their characteristics from an expert decision maker. The resulting computer system provides case based organisational memory to support decision making. The paper proposes a knowledge acquisition method for the development of case based organisational memory. The method combines a number of techniques and is illustrated by a real world application.

    Original languageEnglish
    Title of host publicationInformation Systems - Collaboration Systems and Technology
    Subtitle of host publicationProceedings of HICSS-29
    EditorsRalph H. Sprague, Jay F. Nunamaker
    PublisherIEEE, Institute of Electrical and Electronics Engineers
    Number of pages10
    ISBN (Electronic)0818673249
    Publication statusPublished - 1 Jan 1996
    EventHawaii International Conference on System Sciences 1996 - Wailea, United States of America
    Duration: 3 Jan 19966 Jan 1996
    Conference number: 29th (Proceedings)

    Publication series

    NameProceedings of the Annual Hawaii International Conference on System Sciences
    ISSN (Print)1530-1605


    ConferenceHawaii International Conference on System Sciences 1996
    Abbreviated titleHICSS 1996
    Country/TerritoryUnited States of America
    Internet address

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