It's on the cards: Designing technology instructions for people living with dementia

Erica Tandori, Jeanie Beh, Sonja Pedell

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

1 Citation (Scopus)


This paper describes the creation of a set of dementia friendly instruction cards for participants engaged in a technology research project. The cards were designed to provide support after the research project was completed, so that participants could maintain continued and independent use of the technologies left with them. A literature review of guidelines for creating text, instructions and graphics for people with dementia is almost nonexistent. The iterative process of designing and refining easy to understand instructions, given both a lack of guidelines and the significant cognitive challenges presented by dementia, is described. We conclude that the creation of the cards themselves, and the insights we discovered in creating them are of significant value to assisting people in the uptake of technology. With clear, colourful, easily accessible and visually stimulating instructions, these cards act as a bridge between the technologies and their use, greatly enhancing the ability to support people with dementia in technology use.

Original languageEnglish
Title of host publicationProceedings of the 31st Australian Conference on Human-Computer-Interaction, OzCHI 2019
Place of PublicationFremantle, WA, Australia
PublisherAssociation for Computing Machinery (ACM)
Pages 402–406
Number of pages5
ISBN (Electronic)9781450376969
Publication statusPublished - 2020
Externally publishedYes
EventAustralian Computer Human Interaction Conference 2019 - Esplanade Hotel Fremantle, Fremantle, Australia
Duration: 2 Dec 20195 Dec 2019
Conference number: 31st (Proceedings)

Publication series

NameACM International Conference Proceeding Series


ConferenceAustralian Computer Human Interaction Conference 2019
Abbreviated titleOZCHI 2019
Internet address


  • Ageing
  • Communication design
  • Dementia
  • Technical support
  • Technologies

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