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ISBAR for clear communication: One hospital's experience spreading the message

  • Monica A. Finnigan
  • , Stuart D. Marshall
  • , Brendan T. Flanagan

Research output: Contribution to journalArticleResearchpeer-review

Abstract

All health services rely on efficient and accurate communication between health professionals to ensure safe and effective patient care. Our health service introduced a standardised technique, ISBAR (Identify, Situation, Background, Assessment, Request), for telephone communication. We describe and evaluate the implementation of this project; evaluation was undertaken using program logic mapping. Recommendations for other health services planning to introduce communication tools into routine clinical use are also provided.

Original languageEnglish
Pages (from-to)400-404
Number of pages5
JournalAustralian Health Review
Volume34
Issue number4
DOIs
Publication statusPublished - 7 Dec 2010

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

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