Is there a link between total quality management and learning organizations?

Amrik Sohal, Michael Morrison

Research output: Contribution to journalArticleResearchpeer-review

23 Citations (Scopus)

Abstract

Focuses on an attempt to determine whether or not there is a link between TQM and learning organizations. Data from three TQM companies are tested against a series of building blocks for developing learning organizations. Total quality management tends to create the environment necessary for organizational learning to occur. The learning organization creates competitive advantage by adapting to changing environments, continually improving and being able to absorb new concepts and innovations.

Original languageEnglish
Pages (from-to)41-44
Number of pages4
JournalThe TQM Magazine
Volume7
Issue number3
DOIs
Publication statusPublished - 1 Jun 1995

Keywords

  • Australia
  • learning organizations
  • organizational change
  • organizational development
  • Ramset Fasteners Ltd
  • Toyota Motor Corporation Australia
  • TQM
  • W.A. Deutscher Metal Products Group

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