TY - JOUR
T1 - Is ‘she’ more impulsive (to pleasure) than ‘him’ during livestream e-commerce shopping?
AU - Huang, Qianru
AU - Dastane, Omkar
AU - Cham, Tat Huei
AU - Cheah, Jun Hwa
N1 - Funding Information:
SI had a significant positive effect on PHV (Effect = 0.183, T = 3.626, p < 0.01), thus the empirical data support H1. SS had a significant positive effect on PHV (Effect = 0.130, T = 2.578, p < 0.05), thus the empirical data support H2. GF had a significant positive effect on PHV (Effect = 0.144, T = 2.195, p < 0.05), thus the empirical data support H3. GC had a significant positive effect on PHV (Effect = 0.212, T = 3.415, p < 0.01) and thus the empirical data supports H4. VL had a significant positive effect on PHV (Effect = 0.184, T = 2.981, p < 0.01), and thus the empirical data support H5. PHV had a significant positive effect on IBB (Effect = 0.626, T = 12.877, p < 0.01), and thus the empirical data supports H6. PHV had a significant positive effect on the US (Effect = 0.493, T = 7.595, p < 0.01), thus the empirical data supports H7. The test results showed that the research model explained IBB and PHV to a moderate extent with R2 values of 32.0%, 36.3%, and 33.4% respectively, and explained US to a low extent, 24.5%. All the values demonstrated moderate explanatory power (Marcoulides, 2009).Gender x PHV had a significant effect on IBB (Effect = −0.176, T = 2.084, p < 0.05) (see Table 5), therefore the empirical data supports H18. As can be seen from Fig. 3, the effect of PHV on IBB was less steep for the male group (red line) than for the female group (green line). Therefore, when it comes to the effect of PHV on IBB, the female group is affected more than the male group suggesting gender moderates such relationships. Thereafter, the same procedure was followed to test the moderating role of gender in the relationship between PHV and the US. Gender x PHV did not have a significant negative effect on US (Effect = 0.085, T = 1.217, p > 0.05) (see Table 5), therefore H19 did not pass the test.
Publisher Copyright:
© 2024 Elsevier Ltd
PY - 2024/5
Y1 - 2024/5
N2 - Retailers are increasingly looking at leveraging new digital platforms like livestream commerce to generate quick or impulsive purchases in order to survive the intense competition and discover effective alternative ways to boost their profits. Impulsive purchases by consumers make up a significant portion of the overall consumer market and are a key source of income for retailers. In response to particular consumer actions, genders exhibit various attitudes and behaviors, which require businesses to adapt their strategies to engage the audience better. This study aims (1) to have a holistic understanding of the determinants of perceived hedonic value resulting in impulsive buying behavior in the livestream e-commerce context, and (2) to determine whether gender moderates the relationship between hedonic value, impulsive buying behavior, and user stickiness. An online survey was conducted to collect data using a structured questionnaire. The survey resulted in 335 valid responses from active livestream e-commerce users. The data were analyzed to test hypotheses using SMART-PLS software. The findings indicate (1) all selected livestream e-commerce factors result in the generation of perceived hedonic value, (2) the perceived hedonic value consequently results in impulsive buying behavior and user stickiness, (3) gender moderates the relationship between perceived hedonic value and impulsive buying behavior but not user stickiness, and (4) female consumers are more susceptible to the perceived hedonic value resulting in impulsive buying behavior. The study advances past efforts in investigating antecedents of impulsive buying behavior in livestream commerce. The originality of this study also relates to revealing the moderating effect of gender in perceived hedonic value-based impulsive buying.
AB - Retailers are increasingly looking at leveraging new digital platforms like livestream commerce to generate quick or impulsive purchases in order to survive the intense competition and discover effective alternative ways to boost their profits. Impulsive purchases by consumers make up a significant portion of the overall consumer market and are a key source of income for retailers. In response to particular consumer actions, genders exhibit various attitudes and behaviors, which require businesses to adapt their strategies to engage the audience better. This study aims (1) to have a holistic understanding of the determinants of perceived hedonic value resulting in impulsive buying behavior in the livestream e-commerce context, and (2) to determine whether gender moderates the relationship between hedonic value, impulsive buying behavior, and user stickiness. An online survey was conducted to collect data using a structured questionnaire. The survey resulted in 335 valid responses from active livestream e-commerce users. The data were analyzed to test hypotheses using SMART-PLS software. The findings indicate (1) all selected livestream e-commerce factors result in the generation of perceived hedonic value, (2) the perceived hedonic value consequently results in impulsive buying behavior and user stickiness, (3) gender moderates the relationship between perceived hedonic value and impulsive buying behavior but not user stickiness, and (4) female consumers are more susceptible to the perceived hedonic value resulting in impulsive buying behavior. The study advances past efforts in investigating antecedents of impulsive buying behavior in livestream commerce. The originality of this study also relates to revealing the moderating effect of gender in perceived hedonic value-based impulsive buying.
KW - Gender
KW - Impulsive buying behaviour
KW - Live stream commerce
KW - Perceived hedonic value
KW - User stickiness
UR - http://www.scopus.com/inward/record.url?scp=85182895595&partnerID=8YFLogxK
U2 - 10.1016/j.jretconser.2024.103707
DO - 10.1016/j.jretconser.2024.103707
M3 - Article
AN - SCOPUS:85182895595
SN - 0969-6989
VL - 78
JO - Journal of Retailing and Consumer Services
JF - Journal of Retailing and Consumer Services
M1 - 103707
ER -