Is it web 2.0 or is it better information and knowledge that we need?

Larry Stillman, Jinny McGrath

    Research output: Contribution to journalComment / DebateOtherpeer-review

    13 Citations (Scopus)


    This paper is a response to the Invited Editorial by Anthony Schembri about Web 2.0 and Social Work. We look at the research literature about Information and Communication Technologies and welfare practice and, in addition, report on case study work with Springvale Community Aid and Advice Bureau. We conclude that before engaging in Web 2.0 initiatives, organisations need to assess their internal ICT capacity.

    Original languageEnglish
    Pages (from-to)421-428
    Number of pages8
    JournalAustralian Social Work
    Issue number4
    Publication statusPublished - 5 Dec 2008


    • Information management
    • Knowledge management
    • Social-technical research
    • Technology in social and welfare work
    • Web 2.0

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