Abstract
In the present study, we examine how and when feedback influences employees’ extra-role behaviors. Drawing on social exchange theory and the job-demands resource model, we first propose that work engagement and psychological contract breach mediate the relationship between supervisor feedback and employees’ extra-role behaviors (their innovative behaviors and organizational citizenship behaviors). Second, we propose a moderated-mediation model in which co-worker feedback moderates the relationships between supervisor feedback and employees’ extra-role behaviors through the mediating mechanisms of both work engagement and psychological contract breach. Using three waves of multi-source data from 300 Chinese employees and their supervisors, our findings indicated that work engagement and psychological contract breach mediate the relationship between feedback and employee extra-role behaviors. Moreover, the moderated-mediation results demonstrated that supervisor feedback is redundant in predicting employee extra-role behaviors when employees feel that they receive high levels of feedback from their co-workers. The theoretical and practical implications of these findings are further discussed.
Original language | English |
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Number of pages | 1 |
DOIs | |
Publication status | Published - 2018 |
Event | Annual Meeting of the Academy of Management 2018 - Chicago, United States of America Duration: 10 Aug 2018 → 14 Aug 2018 Conference number: 78th https://aom.org/annualmeeting/program/ http://aom.org/annualmeeting/theme/ https://my.aom.org/program2018/ |
Conference
Conference | Annual Meeting of the Academy of Management 2018 |
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Abbreviated title | AoM 2018 |
Country/Territory | United States of America |
City | Chicago |
Period | 10/08/18 → 14/08/18 |
Internet address |
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