Is anyone listening? Evaluating the impact of decision systems and analytics research

Frada Burstein, Gloria Phillips-Wren, Ciara Heavin, Richárd Szántó

Research output: Contribution to journalArticleResearchpeer-review


The decision support systems (DSS) area is an integral part of the Information Systems discipline. DSS’s main objective is to contribute to the common good by facilitating access to relevant information for improved decision-making. IFIP Working Group 8.3 Decision Support was established in 1981 as a community passionate about creating a body of knowledge on how to support better decision-making. The advances in addressing this mission were regularly presented at the bi-annual meetings of the IFIP WG8.3. Our aim in this paper is to analyse the impact of the research of the group through these conference proceedings. We use a ‘test of time’ as a starting point to identify the sample of papers that have been most noted and cited. Further analysis helps to clarify other parameters that define the impact of this research and allow us to propose strategies to inform more impactful research outcomes in the future.

Original languageEnglish
Number of pages24
JournalJournal of Decision Systems
Publication statusAccepted/In press - 9 May 2024
Event2024 OPEN CONFERENCE OF THE IFIP WG 8.3 DECISION SUPPORT: “Decision Systems and Analytics for the common good” - Alicante, Elche, Spain
Duration: 5 Jun 20247 Jun 2024
Conference number: 25


  • citation analysis
  • Decision support
  • evaluation criteria
  • impact
  • test of time

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