Investigation into the application of data mining techniques to classification of call centre data

Stephen White, Ilona Jagielska

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    Original languageEnglish
    Title of host publicationConference Proceedings 2004 IFIP International Conference on Decision Support Systems (DSS2004)
    EditorsR Meredith, G Shanks, D Arnott, S Carlsson
    Place of PublicationMelbourne Vic Australia
    PublisherMonash University Publishing
    Pages793 - 802
    Number of pages10
    ISBN (Print)0732622697
    Publication statusPublished - 2004
    EventIFIP International Conference on Decision Support Systems 2004 - Prato Italy, Melbourne Vic Australia
    Duration: 1 Jan 2004 → …

    Conference

    ConferenceIFIP International Conference on Decision Support Systems 2004
    CityMelbourne Vic Australia
    Period1/01/04 → …

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