Investigating the use of an online peer-to-peer car sharing service

Michael K. Svangren, Margot Brereton, Mikael B. Skov, Jesper Kjeldskov

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

1 Citation (Scopus)

Abstract

Online peer-to-peer car sharing services are increasingly being used for enabling people to share cars between them. However, our body of knowledge about peer-to-peer car sharing is still limited in terms of understanding actual use and which opportunities and challenges present for those who use them. In this paper, we investigate peer-to-peer car sharing between car-owners and car-borrowers as facilitated by the Australian car sharing service Car Next Door. We conducted a study with 6 car-owners and 10 car-borrowers. Our findings, outlined in four themes, suggest that P2P car sharing fuels different goals for both borrowers and owners. While it is complementing traditional means of transportation car sharing is also in itself a mean of mobility, for example, for recreational purposes. Further, the sharing service plays a central role in supporting the users to make it more convenient to share cars, for example, by letting borrowers find and book cars instantly reducing resources needed to borrow a car. We further discuss our findings and relate it to existing literature providing opportunities and challenges for future research and design on car sharing in HCI.

Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2019
Subtitle of host publication17th IFIP TC 13 International Conference Paphos, Cyprus, September 2–6, 2019 Proceedings, Part III
EditorsDavid Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, Panayiotis Zaphiris
Place of PublicationCham Switzerland
PublisherSpringer
Pages740-759
Number of pages20
ISBN (Electronic)9783030293871
ISBN (Print)9783030293864
DOIs
Publication statusPublished - 2019
Externally publishedYes
EventIFIP TC13 Conference on Human-Computer Interaction 2019 - Paphos, Cyprus
Duration: 2 Sept 20196 Sept 2019
Conference number: 17th
http://interact2019.org/
https://link.springer.com/book/10.1007/978-3-030-29381-9 (Proceedings)

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume11748
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceIFIP TC13 Conference on Human-Computer Interaction 2019
Abbreviated titleINTERACT 2019
Country/TerritoryCyprus
CityPaphos
Period2/09/196/09/19
Internet address

Keywords

  • Car sharing
  • Mobility
  • Sharing economy

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