TY - JOUR
T1 - Investigating employee turnover in the construction industry
T2 - A psychological contract perspective
AU - Chih, Ying-Yi
AU - Kiazad, Kohyar
AU - Zhou, Lian
AU - Capezio, Alessandra
AU - Li, Min
AU - Restubog, Simon Lloyd D
PY - 2016/6/1
Y1 - 2016/6/1
N2 - Employee turnover has long been, and will continue to be, a significant concern in the construction industry. Organizations that can retain skilled employees have a stronger competitive advantage. In two independent studies in China and the Philippines, the authors investigated the role of psychological contract breach in predicting employee turnover in the construction industry. The results reveal that psychological contract breach results in emotional exhaustion, which in turn predicts employees' turnover intentions (Study 1) and actual turnover (Study 2). The results further suggest that younger as opposed to older construction workers who experience psychological contract breach are more likely to experience greater levels of emotional exhaustion and exit their organizations. Accordingly, to retain skilled workers, construction organizations should understand and continuously manage employees' psychological contract expectations and provide more support to younger workers. This paper offers significant theoretical contributions because it is one of the few in the construction literature that examine both employee turnover intentions and actual turnover from a psychological contract perspective.
AB - Employee turnover has long been, and will continue to be, a significant concern in the construction industry. Organizations that can retain skilled employees have a stronger competitive advantage. In two independent studies in China and the Philippines, the authors investigated the role of psychological contract breach in predicting employee turnover in the construction industry. The results reveal that psychological contract breach results in emotional exhaustion, which in turn predicts employees' turnover intentions (Study 1) and actual turnover (Study 2). The results further suggest that younger as opposed to older construction workers who experience psychological contract breach are more likely to experience greater levels of emotional exhaustion and exit their organizations. Accordingly, to retain skilled workers, construction organizations should understand and continuously manage employees' psychological contract expectations and provide more support to younger workers. This paper offers significant theoretical contributions because it is one of the few in the construction literature that examine both employee turnover intentions and actual turnover from a psychological contract perspective.
KW - Age
KW - Construction workers
KW - Emotional exhaustion
KW - Employee turnover
KW - Labor and personnel issues
KW - Psychological contract breach
KW - Psychological contracts
UR - http://www.scopus.com/inward/record.url?scp=84969962036&partnerID=8YFLogxK
U2 - 10.1061/(ASCE)CO.1943-7862.0001101
DO - 10.1061/(ASCE)CO.1943-7862.0001101
M3 - Article
AN - SCOPUS:84969962036
SN - 0733-9364
VL - 142
SP - 1
EP - 9
JO - Journal of Construction Engineering and Management
JF - Journal of Construction Engineering and Management
IS - 6
M1 - 04016006
ER -