@inbook{01482b0a1723469e92efcc1fa73ffe58,
title = "Introduction: Emotions and Service in the Digital Age",
author = "H{\"a}rtel, \{Charmine E.J.\} and Ashkanasy, \{Neal M.\} and Zerbe, \{Wilfred J.\}",
year = "2022",
doi = "10.1108/S1746-979120200000016024",
language = "English",
isbn = "9781839092602",
series = "Research on Emotion in Organizations",
pages = "1--5",
editor = "H{\"a}rtel, \{Charmine E.J.\} and Zerbe, \{Wilfred J.\} and Ashkanasy, \{Neal M.\}",
booktitle = "Emotions and Service in the Digital Age",
edition = "1st",
}