Internet Sites and Apps Available to Students Seeking Counselling, and What School Counsellors Should Know About Them

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Consumers are increasingly turning to both the internet and apps for mental
health assistance. Mobile technologies such as smart phones and tablets offer
swift and anonymous access for students to internet sites and app environments.
Availability, however, does not guarantee quality or credibility. This web-based
pilot study was undertaken to evaluate internet sites and apps on their ability
to provide quality and credible information about counselling and counsellors.
Of the 69 internet sites identified, only five met the inclusion criteria, and of the
30 apps identified, only eight met the inclusion criteria for quality and credibility.
Inter-observer agreement was found to be 95.6% for the inclusion processes and
93% for quality and credibility. The findings strongly suggested that while there
was a vast amount of information on the web, both internet sites and apps rarely
met criteria for quality and credibility. The role of school counsellors in helping
students use web-based counselling tools was discussed.
Original languageEnglish
Pages (from-to)68 - 83
Number of pages16
JournalJournal of Psychologists and Counsellors in Schools
Volume26
Issue number1
DOIs
Publication statusPublished - 2016

Cite this

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title = "Internet Sites and Apps Available to Students Seeking Counselling, and What School Counsellors Should Know About Them",
abstract = "Consumers are increasingly turning to both the internet and apps for mentalhealth assistance. Mobile technologies such as smart phones and tablets offerswift and anonymous access for students to internet sites and app environments.Availability, however, does not guarantee quality or credibility. This web-basedpilot study was undertaken to evaluate internet sites and apps on their abilityto provide quality and credible information about counselling and counsellors.Of the 69 internet sites identified, only five met the inclusion criteria, and of the30 apps identified, only eight met the inclusion criteria for quality and credibility.Inter-observer agreement was found to be 95.6{\%} for the inclusion processes and93{\%} for quality and credibility. The findings strongly suggested that while therewas a vast amount of information on the web, both internet sites and apps rarelymet criteria for quality and credibility. The role of school counsellors in helpingstudents use web-based counselling tools was discussed.",
author = "Furlonger, {Brett Edward} and Sonja Budisa",
year = "2016",
doi = "10.1017/jgc.2015.22",
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pages = "68 -- 83",
journal = "Journal of Psychologists and Counsellors in Schools",
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publisher = "Cambridge University Press",
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}

Internet Sites and Apps Available to Students Seeking Counselling, and What School Counsellors Should Know About Them. / Furlonger, Brett Edward; Budisa, Sonja.

In: Journal of Psychologists and Counsellors in Schools, Vol. 26, No. 1, 2016, p. 68 - 83.

Research output: Contribution to journalArticleResearchpeer-review

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AB - Consumers are increasingly turning to both the internet and apps for mentalhealth assistance. Mobile technologies such as smart phones and tablets offerswift and anonymous access for students to internet sites and app environments.Availability, however, does not guarantee quality or credibility. This web-basedpilot study was undertaken to evaluate internet sites and apps on their abilityto provide quality and credible information about counselling and counsellors.Of the 69 internet sites identified, only five met the inclusion criteria, and of the30 apps identified, only eight met the inclusion criteria for quality and credibility.Inter-observer agreement was found to be 95.6% for the inclusion processes and93% for quality and credibility. The findings strongly suggested that while therewas a vast amount of information on the web, both internet sites and apps rarelymet criteria for quality and credibility. The role of school counsellors in helpingstudents use web-based counselling tools was discussed.

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