Influence of time and risk on response acceptability in a simple Spoken Dialogue System

Ingrid Zukerman, Andisheh Partovi

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Abstract

We describe a longitudinal user study conducted in the context of a Spoken Dialogue System for a household robot, where we examined the influence of time displacement and situational risk on users’ preferred responses. To this effect, we employed a corpus of spoken requests that asked a robot to fetch or move objects in a room. In the first stage of our study, participants selected among four response types to these requests under two risk conditions: low and high. After some time, the same participants rated several responses to the previous requests — these responses were instantiated from the four response types. Our results show that participants did not rate highly their own response types; moreover, they rated their own response types similarly to different ones. This suggests that, at least in this context, people’s preferences at a particular point in time may not reflect their general attitudes, and that various reasonable response types may be equally acceptable. Our study also reveals that situational risk influences the acceptability of some response types.
Original languageEnglish
Title of host publicationProceedings of the 20th Annual SIGdial Meeting on Discourse and Dialogue - Proceedings of the Conference
EditorsSatoshi Nakamura, Milica Gasic, Ingrid Zuckerman, Gabriel Skantze, Mikio Nakano, Alexandros Papangelis, Stefan Ultes, Koichiro Yoshino
Place of PublicationStroudsburg PA USA
PublisherAssociation for Computational Linguistics (ACL)
Pages307-319
Number of pages13
ISBN (Electronic)9781950737611
DOIs
Publication statusPublished - 2019
EventSIGdial Workshop on Discourse and Dialog 2019 - KTH Royal Institute of Technology, Stockholm, Sweden
Duration: 11 Sep 201913 Sep 2019
Conference number: 20th
https://www.sigdial.org/files/workshops/conference20/

Conference

ConferenceSIGdial Workshop on Discourse and Dialog 2019
Abbreviated titleSigDial 2019
CountrySweden
CityStockholm
Period11/09/1913/09/19
Internet address

Keywords

  • Spoken dialogue systems
  • , human-computer interaction
  • situated environments

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