Improving non-fire related outcome measures & data quality at CFA

Carlyn Pauline Muir, Lesley Margaret Day

Research output: Book/ReportCommissioned ReportResearch


Alongside CFA’s statutory responsibility to prevent and suppress fires, CFA works in partnership with a range of government agencies and the community of Victoria to contribute to enhanced individual and community safety by responding to non-fire emergencies. These emergencies are listed under the Emergency Management Act 1986 and the Emergency Management Manual of Victoria (EMMV). The EMMV manual identifies control agencies and key support agencies for response of different types of emergencies. A control agency is an agency assigned to control the response activities of a specified type of emergency. A support agency is an agency which provides essential services, personnel, or material to support or assist a control agency or affected persons.

CFA aims to significantly improve their non-fire emergency outcome data (such as incidence, fatality, injury and property damage/loss), through the identification and implementation of immediate actions and recommendations in relation to long-term improvements.

The purpose of this project is to provide advice and recommendations in relation to longer term improvements, investments or changes required in order for CFA to begin to seriously improve its ability to understand its non-fire emergency outcomes performance and drivers.

The evidence on broader public health and injury prevention is reviewed, and CFA's current data capability is mapped against existing frameworks. Recommendations on data improvements and refinements to outcome measures are provided for the short, medium and longer term.

Original languageEnglish
Commissioning bodyCountry Fire Authority (CFA) (Victoria)
Number of pages42
Publication statusPublished - Jul 2014


  • Emergency
  • Public Health

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