Implementing international standards: First, know your organisation

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Purpose - The purpose of this paper is to demonstrate that implementation strategies for ISO 15489 need to be tailored to suit organisations, taking into account their unique features as well as the broader cultural environment, including societal legislative and standards frameworks. Design/methodology/approach - Three different organisational settings are described and compared in the paper. Findings - The paper finds that strategies for implementation of international standards should be devised accordingly to suit different information cultures. Practical implications - Successful implementation of international standards is more likely if the cultural characteristics of the organisation are understood. Originality/value - This research will assist in promoting best practice in records management.

Original languageEnglish
Pages (from-to)82-93
Number of pages12
JournalRecords Management Journal
Volume17
Issue number2
DOIs
Publication statusPublished - 20 Jun 2007
Externally publishedYes

Keywords

  • ISO 9000 series
  • Records management
  • Standards

Cite this

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Implementing international standards : First, know your organisation. / Oliver, Gillian.

In: Records Management Journal, Vol. 17, No. 2, 20.06.2007, p. 82-93.

Research output: Contribution to journalArticleResearchpeer-review

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