Implementation of a software quality improvement project in an SME: A before and after comparison

Ayşe Tosun; Ayşe Bener; Burak Turhan

doi:10.1109/SEAA.2009.52

Implementation of a software quality improvement project in an SME: A before and after comparison

Ayşe Tosun, Ayşe Bener, Burak Turhan

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

22 Citations (Scopus)

Abstract

Software process management is a crucial task in small and medium size enterprises (SME) due to scarce resources, small development teams and heavy workload. We have worked with an SME to institutionalize process improvement practices, aligned with CMMI maturity levels 2 and 3. Main goals of this project were to achieve effective resource management and increase the product quality with fewer defects. The project had two phases: Phase I conducts an "as-is analysis" in order to set well-defined processes. Phase II measures the software reliability in terms of time/effort allocation and defect rates. Our before and after analysis showed that: a) time allocation for requirements, coding and testing steps improved from (4%, 31%, 65%) to (47%, 20%, 33%), b) defect rates decreased from 11% to 6.5%, c) estimated testing effort also decreased from 47% to 30%.

Original language	English
Title of host publication	EUROMICRO2009 - Proceedings of the 35th EUROMICRO Conference on Software Engineering and Advanced Applications, SEAA 2009
Pages	203-209
Number of pages	7
DOIs	https://doi.org/10.1109/SEAA.2009.52
Publication status	Published - 1 Dec 2009
Externally published	Yes
Event	Euromicro Conference on Software Engineering and Advanced Applications 2009 - Patras, Greece Duration: 27 Aug 2009 → 29 Aug 2009 Conference number: 35th https://ieeexplore.ieee.org/xpl/conhome/5349834/proceeding (Proceedings)

Conference

Conference	Euromicro Conference on Software Engineering and Advanced Applications 2009
Abbreviated title	SEAA 2009
Country/Territory	Greece
City	Patras
Period	27/08/09 → 29/08/09
Internet address	https://ieeexplore.ieee.org/xpl/conhome/5349834/proceeding (Proceedings)

Keywords

Case study
CMMI
Small and medium size enterprise
Software process improvement

Access to Document

10.1109/SEAA.2009.52

Cite this

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abstract = "Software process management is a crucial task in small and medium size enterprises (SME) due to scarce resources, small development teams and heavy workload. We have worked with an SME to institutionalize process improvement practices, aligned with CMMI maturity levels 2 and 3. Main goals of this project were to achieve effective resource management and increase the product quality with fewer defects. The project had two phases: Phase I conducts an {"}as-is analysis{"} in order to set well-defined processes. Phase II measures the software reliability in terms of time/effort allocation and defect rates. Our before and after analysis showed that: a) time allocation for requirements, coding and testing steps improved from (4\%, 31\%, 65\%) to (47\%, 20\%, 33\%), b) defect rates decreased from 11\% to 6.5\%, c) estimated testing effort also decreased from 47\% to 30\%.",

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Tosun, A, Bener, A & Turhan, B 2009, Implementation of a software quality improvement project in an SME: A before and after comparison. in EUROMICRO2009 - Proceedings of the 35th EUROMICRO Conference on Software Engineering and Advanced Applications, SEAA 2009., 5349841, pp. 203-209, Euromicro Conference on Software Engineering and Advanced Applications 2009, Patras, Greece, 27/08/09. https://doi.org/10.1109/SEAA.2009.52

Implementation of a software quality improvement project in an SME: A before and after comparison. / Tosun, Ayşe; Bener, Ayşe; Turhan, Burak.
EUROMICRO2009 - Proceedings of the 35th EUROMICRO Conference on Software Engineering and Advanced Applications, SEAA 2009. 2009. p. 203-209 5349841.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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Implementation of a software quality improvement project in an SME: A before and after comparison

Abstract

Conference

Keywords

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