"I'd want to burn the data or at least nobble the numbers": towards data-mediated building management for comfort and energy use

Adrian K. Clear, Sam Mitchell Finnigan, Patrick Olivier, Rob Comber

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

14 Citations (Scopus)


In this paper, we explore the role of pervasive environmental sensor data in workplace building management. Current interactions between management and workplace occupants are limited by the gap between experiences of (dis)comfort (i.e. individual preferences and perceptions) and the rigid objectivity of organisational policies and procedures such as static setpoint temperatures for indoor spaces. Our hypothesis is that pervasive sensor data that captures the indoor climate can provide an effective platform from which to more successfully communicate about comfort and energy use. Through a qualitative study with building managers and occupants, we show that while data does not necessarily resolve these tensions, it provides an engaging forum for a more inclusive building management process, and we outline directions for taking a more conversational approach in the design of comfort and energy-use interventions for the workplace.

Original languageEnglish
Title of host publicationCSCW'17 - Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing
Subtitle of host publicationFeb. 25–Mar. 1, 2017 Portland, OR, USA
EditorsLouise Barkhuus, Marcos Borges, Wendy A. Kellogg
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages14
ISBN (Electronic)9781450343350
Publication statusPublished - 2017
Externally publishedYes
EventACM Conference on Computer Supported Cooperative Work and Social Computing 2017 - Portland, United States of America
Duration: 25 Feb 20171 Mar 2017
Conference number: 20th
https://dl.acm.org/doi/proceedings/10.1145/3022198 (Proceedings)


ConferenceACM Conference on Computer Supported Cooperative Work and Social Computing 2017
Abbreviated titleCSCW 2017
Country/TerritoryUnited States of America
Internet address


  • Building management
  • Comfort
  • Data
  • Energy
  • Intervention

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