Human-Centric Issues in eHealth app development and usage: a preliminary assessment

Md Shamsujjoha, John Grundy, Li Li, Hourieh Khalajzadeh, Qinghua Lu

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

14 Citations (Scopus)

Abstract

Health-related mobile applications are known as eHealth apps. These apps make people more aware of their health, help during critical situations, provide home-based disease management, and monitor/support personalized care through sensing/interaction. eHealth app usage is rapidly increasing with a large number of new apps being developed. Unfortunately, many eHealth apps do not successfully adopt Human-Centric Issues (HCI) in the app development process and its deployment stages, leading them to become ineffective and not inclusive of diverse end-users. This paper provides an initial assessment of key human factors related to eHealth apps by literature review, existing guidelines analysis, and user studies. Preliminary results suggest that Usability, Accessibility, Reliability, Versatility, and User Experience are essential HCIs for eHealth apps, and need further attention from researchers and practitioners. Therefore, outcomes of this research will look to amend support for users, developers, and stakeholders of eHealth apps in the form of improved actionable guidelines, best practice examples, and evaluation techniques. The research also aims to trial the proposed solutions on real-world projects.

Original languageEnglish
Title of host publicationProceedings - 2021 IEEE International Conference on Software Analysis, Evolution and Reengineering, SANER 2021
EditorsYuanfang Cai, Marouane Kessentini
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Pages506-510
Number of pages5
ISBN (Electronic)9781728196305
ISBN (Print)9781728196312
DOIs
Publication statusPublished - 2021
EventIEEE International Conference on Software Analysis, Evolution, and Reengineering 2021 - Online, Honolulu, United States of America
Duration: 9 Mar 202112 Mar 2021
Conference number: 28th
https://ieeexplore-ieee-org.ezproxy.lib.monash.edu.au/xpl/conhome/9425868/proceeding (Proceedings)
https://saner2021.shidler.hawaii.edu (Website)

Publication series

NameProceedings - 2021 IEEE International Conference on Software Analysis, Evolution and Reengineering, SANER 2021
PublisherThe Institute of Electrical and Electronics Engineers, Inc.
ISSN (Print)1534-5351

Conference

ConferenceIEEE International Conference on Software Analysis, Evolution, and Reengineering 2021
Abbreviated titleSANER 2021
Country/TerritoryUnited States of America
CityHonolulu
Period9/03/2112/03/21
Internet address

Keywords

  • Development
  • eHealth App
  • Guideline
  • Human-Centric Issue
  • Improved Support

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