How do they know what you know: a study of knowledge exchange when managing projects

Chivonne Algeo

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This paper presents an investigation into how knowledge is exchanged while managing projects. A qualitative study was conducted utilising action research methodology to collect data from experienced project managers and their colleagues. The data was analysed using grounded theory techniques to identify the individual and collective approaches to exchange knowledge from multiple perspectives. An interpretivist paradigm was used to identify convergence and divergence between the literature and the data. The findings indicate that project managers exchange knowledge predominantly in an impersonal manner and in a formal context in socialised settings. Further examination is recommended to extend this research to identify how project managers use new knowledge to benefit an organisation through enhanced project outcomes.
Original languageEnglish
Title of host publicationProceedings - 29th Annual Australian New Zealand Academy of Management Conference, ANZAM 2015
Subtitle of host publication2-4 December, 2015, Queenstown, New Zealand
PublisherAustralian and New Zealand Academy of Management (ANZAM)
Number of pages21
Publication statusPublished - 2015
Externally publishedYes
EventAustralian and New Zealand Academy of Management Conference 2015 - Queenstown, New Zealand
Duration: 2 Dec 20154 Dec 2015
Conference number: 29th


ConferenceAustralian and New Zealand Academy of Management Conference 2015
Abbreviated titleANZAM 2015
Country/TerritoryNew Zealand


  • Knowledge transfer and management
  • Interpersonal communication
  • Socialisation
  • Active learning
  • Project-based organisation and group dynamics

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