High-performance work systems and teachers' work performance: the mediating role of quality of working life

Jie Shen, John Benson, Binhua Huang

Research output: Contribution to journalArticleResearchpeer-review

28 Citations (Scopus)


This article examines the role of quality of working life (QWL) in the relationships between high-performance work systems (HPWSs) and employee in-role performance and extra-role behavior. Using the data from 1,051 teachers and their immediate supervisors in 63 Chinese schools, we performed multilevel analysis to test meso-mediation models. The results showed that HPWSs directly and indirectly influence teachers' in-role performance and extra-role behavior through the mediation of QWL. These findings demonstrate that QWL is an important conduit of the relationships between HPWSs and employee work behaviors. The article concludes by discussing the implications for management and future research.

Original languageEnglish
Pages (from-to)817-833
Number of pages17
JournalHuman Resource Management
Issue number5
Publication statusPublished - 1 Sep 2014
Externally publishedYes


  • China
  • Extra-role behavior
  • High-performance work systems (HPWSs)
  • In-role performance
  • Quality of working life
  • Teachers

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