Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in Bangladesh

Manika Saha, Stephen Lindsay, Jessica Watterson, Tom Bartindale, Delvin Varghese, Mallika Saha, Gillian Oliver, Syed Ishtiaque Ahmed, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

Although listening to community voice is a core value in HCI4D, we have limited methods to capture the community voice of marginalized groups within disadvantaged communities. Working with NGOs and 24 marginalized women farmers in Bangladesh, we promoted psychological safety and empowerment through our configuration of the process. Our stakeholders decided to record and produce a radio-style audio recording that presented their counter-collective narratives for development projects. We reflect on this process using the Benefits of Community Voice framework to document rich insights into community contexts, lived experiences, local knowledge, and building trust and buy-in and through interviews with three NGO workers. We discuss the fundamental need of stakeholders for a safe place to share, the value of letting stakeholders guide method selection, the significance of counter-collective narratives, the benefits of participatory audio to hear community voices for democratizing and sustaining development and design implications of our work for HCI4D.

Original languageEnglish
Title of host publicationProceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
EditorsMax L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages17
ISBN (Electronic)9798400703300
DOIs
Publication statusPublished - 2024
EventInternational Conference on Human Factors in Computing Systems 2024: Surfing the World - Hybrid, Honolulu, United States of America
Duration: 11 May 202416 May 2024
https://chi2024.acm.org/
https://dl.acm.org/doi/proceedings/10.1145/3613904 (proceedings)
https://dl.acm.org/doi/proceedings/10.1145/3613905 (Extended Abstracts)

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2024
Abbreviated titleCHI 2024
Country/TerritoryUnited States of America
CityHybrid, Honolulu
Period11/05/2416/05/24
Internet address

Keywords

  • audio
  • HCI for development
  • qualitative methods
  • sustainability

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