HCI in the press: Online public reactions to mass media portrayals of HCI research

John Vines, Anja Thieme, Rob Comber, Mark Blythe, Peter Wright, Patrick Olivier

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    16 Citations (Scopus)

    Abstract

    HCI researchers working in publically funded institutions are increasingly encouraged to engage the public in their research. Mass media is often seen as an effective medium with which to communicate research to large parts of the population. We present an account of three HCI projects that have used engagements with mass media in order to communicate research to the public. We describe the motivations for working with mass media and the mechanics of writing press releases. A grounded theory analysis of online public responses to the projects in the mass media leads us to identify a number of concerns about how research is portrayed by news outlets and thus interpreted by the public. Tensions about technologies and wider societal issues were revealed that might normally be hidden when using traditional user-centred methods. We critically reflect on the efficacy of using the mass media in research and provide guidance for HCI researchers wishing to engage in dialogues with the public in the future.

    Original languageEnglish
    Title of host publicationCHI 2013
    Subtitle of host publicationChanging Perspectives, Conference Proceedings - The 31st Annual CHI Conference on Human Factors in Computing Systems
    Pages1873-1882
    Number of pages10
    DOIs
    Publication statusPublished - 27 May 2013
    EventInternational Conference on Human Factors in Computing Systems 2013 - Paris, France
    Duration: 27 Apr 20132 May 2013
    Conference number: 31st
    https://chi2013.acm.org/program/

    Conference

    ConferenceInternational Conference on Human Factors in Computing Systems 2013
    Abbreviated titleCHI 2013
    CountryFrance
    CityParis
    Period27/04/132/05/13
    OtherTheme: Changing Perspectives
    Internet address

    Keywords

    • Digital banking
    • Mass media
    • Navigation systems
    • Older people
    • Public engagement
    • Sustainability

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