HCI in the press: Online public reactions to mass media portrayals of HCI research

John Vines, Anja Thieme, Rob Comber, Mark Blythe, Peter Wright, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

14 Citations (Scopus)

Abstract

HCI researchers working in publically funded institutions are increasingly encouraged to engage the public in their research. Mass media is often seen as an effective medium with which to communicate research to large parts of the population. We present an account of three HCI projects that have used engagements with mass media in order to communicate research to the public. We describe the motivations for working with mass media and the mechanics of writing press releases. A grounded theory analysis of online public responses to the projects in the mass media leads us to identify a number of concerns about how research is portrayed by news outlets and thus interpreted by the public. Tensions about technologies and wider societal issues were revealed that might normally be hidden when using traditional user-centred methods. We critically reflect on the efficacy of using the mass media in research and provide guidance for HCI researchers wishing to engage in dialogues with the public in the future.

Original languageEnglish
Title of host publicationCHI 2013
Subtitle of host publicationChanging Perspectives, Conference Proceedings - The 31st Annual CHI Conference on Human Factors in Computing Systems
Pages1873-1882
Number of pages10
DOIs
Publication statusPublished - 27 May 2013
EventInternational Conference on Human Factors in Computing Systems 2013 - Paris, France
Duration: 27 Apr 20132 May 2013
Conference number: 31st
https://chi2013.acm.org/program/

Conference

ConferenceInternational Conference on Human Factors in Computing Systems 2013
Abbreviated titleCHI 2013
CountryFrance
CityParis
Period27/04/132/05/13
OtherTheme: Changing Perspectives
Internet address

Keywords

  • Digital banking
  • Mass media
  • Navigation systems
  • Older people
  • Public engagement
  • Sustainability

Cite this

Vines, J., Thieme, A., Comber, R., Blythe, M., Wright, P., & Olivier, P. (2013). HCI in the press: Online public reactions to mass media portrayals of HCI research. In CHI 2013: Changing Perspectives, Conference Proceedings - The 31st Annual CHI Conference on Human Factors in Computing Systems (pp. 1873-1882) https://doi.org/10.1145/2470654.2466247