Handmade vs. machine-made: the effects of handmade gifts on social relationships

Xiaoming Fan, Anqi Lai, Hean Tat Keh

Research output: Contribution to journalArticleResearchpeer-review

4 Citations (Scopus)

Abstract

This paper examines the effects of handmade (vs. machine-made) gifts on social relationships. Across three studies, we find that handmade gifts promote social relationships. This effect can be explained by the perceived uniqueness of such gifts. Furthermore, these effects are moderated by social class (upper vs. lower). Specifically, membership in the upper class enhances the recipient’s perceived uniqueness of handmade gifts, which in turn enhances the recipient’s evaluation of social relationships. However, for members of the lower class, their perception of the uniqueness of handmade gifts becomes weaker, to the detriment of social relationships. These novel findings have both theoretical and practical significance for establishing harmonious interpersonal relationships and the consumption of handmade gifts.

Original languageEnglish
Pages (from-to)1-14
Number of pages14
JournalMarketing Letters
Volume35
DOIs
Publication statusPublished - 2024

Keywords

  • Handmade
  • Social class
  • Social relationships
  • Uniqueness

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