GST compliance and challenges for SMEs in Malaysia

Yong Mun Ching, Jeyapalan Kasipillai, Ashutosh Sarker

Research output: Contribution to journalArticleResearchpeer-review

4 Citations (Scopus)

Abstract

Malaysia introduced GST in April 2015 to reduce its budget deficit. This study investigates how the introduction of GST impacts SME owners in the retail sector. We conducted semi-structured face-to-face interviews with owners of GST-registered SMEs within the context of the theory of reasoned action model. Findings reveal mixed results on the attitudes and perceptions of the interviewees. Compliance costs are proportionally higher among SMEs and these enterprises are often not adequately prepared to accommodate the new tax provision into their existing businesses. The study identifies the relationships among the factors that influence the intention and compliance behaviour of GST taxpayers.

Original languageEnglish
Pages (from-to)457-489
Number of pages33
JournaleJournal of Tax Research
Volume15
Issue number3
Publication statusPublished - Dec 2017

Keywords

  • Goods and services tax
  • Qualitative study
  • Small and medium-sized enterprises
  • Tax compliance

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