Gov2.0

public value enabler

Mohammed Saeed M Aladalah, Yen Cheung, Vincent C.S. Lee

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

Original languageEnglish
Title of host publication38th International Conference on Information Systems (ICIS 2017)
Subtitle of host publicationTransforming Society with Digital Innovation
EditorsChristina Soh, Ola Henfridsson, Youngjin Yoo
Place of PublicationRed Hook NY USA
PublisherAssociation for Information Systems
Pages4932-4953
Number of pages22
Volume7
ISBN (Electronic)9781510853690
Publication statusPublished - 2017
EventInternational Conference on Information Systems 2017: Transforming Society with Digital Innovation - Seoul, Korea, Republic of (South)
Duration: 10 Dec 201713 Dec 2017
Conference number: 38th
https://archives.aisconferences.org/icis2017/index.html

Conference

ConferenceInternational Conference on Information Systems 2017
Abbreviated titleICIS 2017
CountryKorea, Republic of (South)
CitySeoul
Period10/12/1713/12/17
Internet address

Keywords

  • Citizens
  • Empowerment
  • Engagement
  • Gov2.0
  • Public Value

Cite this

Aladalah, M. S. M., Cheung, Y., & Lee, V. C. S. (2017). Gov2.0: public value enabler. In C. Soh, O. Henfridsson, & Y. Yoo (Eds.), 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation (Vol. 7, pp. 4932-4953). Red Hook NY USA: Association for Information Systems.
Aladalah, Mohammed Saeed M ; Cheung, Yen ; Lee, Vincent C.S. / Gov2.0 : public value enabler. 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. editor / Christina Soh ; Ola Henfridsson ; Youngjin Yoo. Vol. 7 Red Hook NY USA : Association for Information Systems, 2017. pp. 4932-4953
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title = "Gov2.0: public value enabler",
abstract = "Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.",
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Aladalah, MSM, Cheung, Y & Lee, VCS 2017, Gov2.0: public value enabler. in C Soh, O Henfridsson & Y Yoo (eds), 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. vol. 7, Association for Information Systems, Red Hook NY USA, pp. 4932-4953, International Conference on Information Systems 2017, Seoul, Korea, Republic of (South), 10/12/17.

Gov2.0 : public value enabler. / Aladalah, Mohammed Saeed M; Cheung, Yen; Lee, Vincent C.S.

38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. ed. / Christina Soh; Ola Henfridsson; Youngjin Yoo. Vol. 7 Red Hook NY USA : Association for Information Systems, 2017. p. 4932-4953.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

TY - GEN

T1 - Gov2.0

T2 - public value enabler

AU - Aladalah, Mohammed Saeed M

AU - Cheung, Yen

AU - Lee, Vincent C.S.

PY - 2017

Y1 - 2017

N2 - Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

AB - Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

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BT - 38th International Conference on Information Systems (ICIS 2017)

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Aladalah MSM, Cheung Y, Lee VCS. Gov2.0: public value enabler. In Soh C, Henfridsson O, Yoo Y, editors, 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. Vol. 7. Red Hook NY USA: Association for Information Systems. 2017. p. 4932-4953