Gov2.0: public value enabler

Mohammed Saeed M Aladalah; Yen Cheung; Vincent C.S. Lee

Gov2.0: public value enabler

Mohammed Saeed M Aladalah, Yen Cheung, Vincent C.S. Lee

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

Original language	English
Title of host publication	38th International Conference on Information Systems (ICIS 2017)
Subtitle of host publication	Transforming Society with Digital Innovation
Editors	Christina Soh, Ola Henfridsson, Youngjin Yoo
Place of Publication	Red Hook NY USA
Publisher	Association for Information Systems
Pages	4932-4953
Number of pages	22
Volume	7
ISBN (Electronic)	9781510853690
Publication status	Published - 2017
Event	International Conference on Information Systems 2017: Transforming Society with Digital Innovation - Seoul, Korea, Republic of (South) Duration: 10 Dec 2017 → 13 Dec 2017 Conference number: 38th https://archives.aisconferences.org/icis2017/index.html

Conference

Conference	International Conference on Information Systems 2017
Abbreviated title	ICIS 2017
Country	Korea, Republic of (South)
City	Seoul
Period	10/12/17 → 13/12/17
Internet address	https://archives.aisconferences.org/icis2017/index.html

Keywords

Citizens
Empowerment
Engagement
Gov2.0
Public Value

Access to Document

Link to publication in Scopus

Cite this

Aladalah, M. S. M., Cheung, Y., & Lee, V. C. S. (2017). Gov2.0: public value enabler. In C. Soh, O. Henfridsson, & Y. Yoo (Eds.), 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation (Vol. 7, pp. 4932-4953). Association for Information Systems.

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abstract = "Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.",

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Aladalah, MSM, Cheung, Y & Lee, VCS 2017, Gov2.0: public value enabler. in C Soh, O Henfridsson & Y Yoo (eds), 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. vol. 7, Association for Information Systems, Red Hook NY USA, pp. 4932-4953, International Conference on Information Systems 2017, Seoul, Korea, Republic of (South), 10/12/17.

Gov2.0 : public value enabler. / Aladalah, Mohammed Saeed M; Cheung, Yen; Lee, Vincent C.S.

38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. ed. / Christina Soh; Ola Henfridsson; Youngjin Yoo. Vol. 7 Red Hook NY USA : Association for Information Systems, 2017. p. 4932-4953.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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