Gov2.0: public value enabler

Mohammed Saeed M Aladalah; Yen Cheung; Vincent C.S. Lee

Gov2.0: public value enabler

Mohammed Saeed M Aladalah, Yen Cheung, Vincent C.S. Lee

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

Original language	English
Title of host publication	38th International Conference on Information Systems (ICIS 2017)
Subtitle of host publication	Transforming Society with Digital Innovation
Editors	Christina Soh, Ola Henfridsson, Youngjin Yoo
Place of Publication	Red Hook NY USA
Publisher	Association for Information Systems
Pages	4932-4953
Number of pages	22
Volume	7
ISBN (Electronic)	9781510853690
ISBN (Print)	9780996683159
Publication status	Published - 2017
Event	International Conference on Information Systems 2017: Transforming Society with Digital Innovation - COEX Convention Center, Seoul, Korea, Republic of (South) Duration: 10 Dec 2017 → 13 Dec 2017 Conference number: 38th https://aisel.aisnet.org/icis2017/ (Proceedings)

Conference

Conference	International Conference on Information Systems 2017
Abbreviated title	ICIS 2017
Country/Territory	Korea, Republic of (South)
City	Seoul
Period	10/12/17 → 13/12/17
Internet address	https://aisel.aisnet.org/icis2017/ (Proceedings)

Keywords

Citizens
Empowerment
Engagement
Gov2.0
Public Value

Cite this

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title = "Gov2.0: public value enabler",

abstract = "Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.",

keywords = "Citizens, Empowerment, Engagement, Gov2.0, Public Value",

author = "Aladalah, {Mohammed Saeed M} and Yen Cheung and Lee, {Vincent C.S.}",

note = "Funding Information: This research was funded by the Saudi Arabian Cultural Mission in Australia (SACM). Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; International Conference on Information Systems 2017 : Transforming Society with Digital Innovation, ICIS 2017 ; Conference date: 10-12-2017 Through 13-12-2017",

year = "2017",

language = "English",

isbn = "9780996683159",

volume = "7",

pages = "4932--4953",

editor = "Christina Soh and Henfridsson, {Ola } and Youngjin Yoo",

booktitle = "38th International Conference on Information Systems (ICIS 2017)",

publisher = "Association for Information Systems",

address = "United States of America",

url = "https://aisel.aisnet.org/icis2017/",

}

Aladalah, MSM, Cheung, Y & Lee, VCS 2017, Gov2.0: public value enabler. in C Soh, O Henfridsson & Y Yoo (eds), 38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. vol. 7, Association for Information Systems, Red Hook NY USA, pp. 4932-4953, International Conference on Information Systems 2017, Seoul, Korea, Republic of (South), 10/12/17.

Gov2.0 : public value enabler. / Aladalah, Mohammed Saeed M; Cheung, Yen; Lee, Vincent C.S.

38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation. ed. / Christina Soh; Ola Henfridsson; Youngjin Yoo. Vol. 7 Red Hook NY USA : Association for Information Systems, 2017. p. 4932-4953.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Gov2.0

T2 - International Conference on Information Systems 2017

AU - Aladalah, Mohammed Saeed M

AU - Cheung, Yen

AU - Lee, Vincent C.S.

N1 - Conference code: 38th

PY - 2017

Y1 - 2017

N2 - Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

AB - Government agencies are increasingly opening up avenues of interaction with citizens on platforms such as Gov2.0. For this purpose, Gov2.0 platforms typically provide space to facilitate public engagement, aiming to create public value (PV). However, the current level of engagement has fallen far below expectations, indicating that government agencies are finding it challenging to attract and retain Gov2.0 users. However, there is a lack of comprehensive research and understanding of the antecedents of public engagement and what drives PV. Further, although prior studies have suggested a link between empowerment and e-government systems, little research has theorized and empirically tested their influence. Hence, this paper proposes the GPVM model based on empowerment theory to explain how Gov2.0 enable public engagement and enhance public value. We tested the model using survey data acquired from 756 citizens. We found that public empowerment, to an extent, influences both public engagement and PV.

KW - Citizens

KW - Empowerment

KW - Engagement

KW - Gov2.0

KW - Public Value

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SN - 9780996683159

VL - 7

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EP - 4953

BT - 38th International Conference on Information Systems (ICIS 2017)

A2 - Soh, Christina

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PB - Association for Information Systems

CY - Red Hook NY USA

Y2 - 10 December 2017 through 13 December 2017

ER -

Gov2.0: public value enabler

Abstract

Conference

Keywords

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