Goal-directed approach for process specification and service selection in customer life cycle management

Leelani Wickramasinghe, Michael Georgeff, Heinz Schmidt, Ian Thomas, Christian Guttmann

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Abstract

The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned.....The 13 papers presented here are extended versions of carefully reviewed and selected contributions to the workshops. The topics covered are business interoperability; organizations and virtual institutions; modeling multiagent systems; agent interaction; and security
Original languageEnglish
Title of host publicationAgent-Based Technologies and Applications for Enterprise Interoperability
EditorsKlaus Fisher, Jorg P Muller, Renato Levy
Place of PublicationNew York
PublisherSpringer
Pages151 - 169
Number of pages19
ISBN (Print)9783642285622
Publication statusPublished - 2012

Cite this

Wickramasinghe, L., Georgeff, M., Schmidt, H., Thomas, I., & Guttmann, C. (2012). Goal-directed approach for process specification and service selection in customer life cycle management. In K. Fisher, J. P. Muller, & R. Levy (Eds.), Agent-Based Technologies and Applications for Enterprise Interoperability (pp. 151 - 169). Springer.