Goal-directed approach for process specification and service selection in customer life cycle management

Leelani Wickramasinghe; Michael Georgeff; Heinz Schmidt; Ian Thomas; Christian Guttmann

Goal-directed approach for process specification and service selection in customer life cycle management

Leelani Wickramasinghe, Michael Georgeff, Heinz Schmidt, Ian Thomas, Christian Guttmann

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Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review

Abstract

The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned.....The 13 papers presented here are extended versions of carefully reviewed and selected contributions to the workshops. The topics covered are business interoperability; organizations and virtual institutions; modeling multiagent systems; agent interaction; and security

Original language	English
Title of host publication	Agent-Based Technologies and Applications for Enterprise Interoperability
Editors	Klaus Fisher, Jorg P Muller, Renato Levy
Place of Publication	New York
Publisher	Springer
Pages	151 - 169
Number of pages	19
ISBN (Print)	9783642285622
Publication status	Published - 2012

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Cite this

Wickramasinghe, L., Georgeff, M., Schmidt, H., Thomas, I., & Guttmann, C. (2012). Goal-directed approach for process specification and service selection in customer life cycle management. In K. Fisher, J. P. Muller, & R. Levy (Eds.), Agent-Based Technologies and Applications for Enterprise Interoperability (pp. 151 - 169). Springer.

Wickramasinghe, Leelani ; Georgeff, Michael ; Schmidt, Heinz ; Thomas, Ian ; Guttmann, Christian. / Goal-directed approach for process specification and service selection in customer life cycle management. Agent-Based Technologies and Applications for Enterprise Interoperability. editor / Klaus Fisher ; Jorg P Muller ; Renato Levy. New York : Springer, 2012. pp. 151 - 169

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Goal-directed approach for process specification and service selection in customer life cycle management. / Wickramasinghe, Leelani; Georgeff, Michael; Schmidt, Heinz; Thomas, Ian; Guttmann, Christian.

Agent-Based Technologies and Applications for Enterprise Interoperability. ed. / Klaus Fisher; Jorg P Muller; Renato Levy. New York : Springer, 2012. p. 151 - 169.

Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review

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AU - Georgeff, Michael

AU - Schmidt, Heinz

AU - Thomas, Ian

AU - Guttmann, Christian

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AB - The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned.....The 13 papers presented here are extended versions of carefully reviewed and selected contributions to the workshops. The topics covered are business interoperability; organizations and virtual institutions; modeling multiagent systems; agent interaction; and security

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BT - Agent-Based Technologies and Applications for Enterprise Interoperability

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