From person-centred moments to person-centred culture - Identifying personal and organisational integrated care challenges

Pui San Saw; Nur Zahirah Balqis-Ali; Anis Syakira Jailani; Weng Hong Fun; Sondi Sararaks; Shaun Wen Huey Lee

From person-centred moments to person-centred culture - Identifying personal and organisational integrated care challenges

Pui San Saw, Nur Zahirah Balqis-Ali, Anis Syakira Jailani, Weng Hong Fun, Sondi Sararaks, Shaun Wen Huey Lee

Malaysia Sch of Pharmacy

Research output: Contribution to journal › Meeting Abstract › peer-review

Abstract

Developing a workforce and community with behaviours that support and drive a person-centred care approach is important. Designed and conducted through continuous engagement with policymakers and public health specialists, this study aims to assess the practice of public healthcare providers and organisational behaviours on person-centred care to identify areas for future improvements. Questionnaires were administered to 76 primary healthcare clinic managers and 2,527 healthcare staff. The mapped findings revealed a discrepancy between healthcare staff and managers' perception of person-centred practice and the lack of organizational support, highlighting the need for a cultural shift towards more staff involvement and appreciation.

Original language	English
Article number	FHSMOP04/25
Number of pages	4
Journal	Malaysian Journal of Public Health Medicine
Volume	23
Issue number	Supplement 1
Publication status	Published - 8 Aug 2023
Event	National Public Health Conference & Global Public Health Conference 2023: Building a Resilient Public Health System for a Better Future - Resorts World Langkawi, Kedah, Malaysia Duration: 25 Jul 2023 → 27 Jul 2023 https://mjphm.org/index.php/mjphm/issue/view/59

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Access to Document

518610724Final published version, 7.65 MBLicence: Unspecified

https://mjphm.org/index.php/mjphm/issue/view/59Licence: Unspecified

Cite this

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title = "From person-centred moments to person-centred culture - Identifying personal and organisational integrated care challenges",

abstract = "Developing a workforce and community with behaviours that support and drive a person-centred care approach is important. Designed and conducted through continuous engagement with policymakers and public health specialists, this study aims to assess the practice of public healthcare providers and organisational behaviours on person-centred care to identify areas for future improvements. Questionnaires were administered to 76 primary healthcare clinic managers and 2,527 healthcare staff. The mapped findings revealed a discrepancy between healthcare staff and managers' perception of person-centred practice and the lack of organizational support, highlighting the need for a cultural shift towards more staff involvement and appreciation.",

author = "Saw, \{Pui San\} and Balqis-Ali, \{Nur Zahirah\} and Jailani, \{Anis Syakira\} and Fun, \{Weng Hong\} and Sondi Sararaks and Lee, \{Shaun Wen Huey\}",

note = "ORAL PRESENTATION - FAMILY HEALTH \& HEALTH MANAGEMENT FHSMOP04/25 ; National Public Health Conference \& Global Public Health Conference 2023 : Building a Resilient Public Health System for a Better Future ; Conference date: 25-07-2023 Through 27-07-2023",

year = "2023",

month = aug,

day = "8",

language = "English",

volume = "23",

journal = "Malaysian Journal of Public Health Medicine",

issn = "1675-0306",

publisher = "Malaysian Public Health Physicians' Association",

number = "Supplement 1",

url = "https://mjphm.org/index.php/mjphm/issue/view/59",

}

From person-centred moments to person-centred culture - Identifying personal and organisational integrated care challenges. / Saw, Pui San; Balqis-Ali, Nur Zahirah; Jailani, Anis Syakira et al.
In: Malaysian Journal of Public Health Medicine, Vol. 23, No. Supplement 1, FHSMOP04/25, 08.08.2023.

Research output: Contribution to journal › Meeting Abstract › peer-review

TY - JOUR

T1 - From person-centred moments to person-centred culture - Identifying personal and organisational integrated care challenges

AU - Saw, Pui San

AU - Balqis-Ali, Nur Zahirah

AU - Jailani, Anis Syakira

AU - Fun, Weng Hong

AU - Sararaks, Sondi

AU - Lee, Shaun Wen Huey

N1 - ORAL PRESENTATION - FAMILY HEALTH & HEALTH MANAGEMENT FHSMOP04/25

PY - 2023/8/8

Y1 - 2023/8/8

N2 - Developing a workforce and community with behaviours that support and drive a person-centred care approach is important. Designed and conducted through continuous engagement with policymakers and public health specialists, this study aims to assess the practice of public healthcare providers and organisational behaviours on person-centred care to identify areas for future improvements. Questionnaires were administered to 76 primary healthcare clinic managers and 2,527 healthcare staff. The mapped findings revealed a discrepancy between healthcare staff and managers' perception of person-centred practice and the lack of organizational support, highlighting the need for a cultural shift towards more staff involvement and appreciation.

AB - Developing a workforce and community with behaviours that support and drive a person-centred care approach is important. Designed and conducted through continuous engagement with policymakers and public health specialists, this study aims to assess the practice of public healthcare providers and organisational behaviours on person-centred care to identify areas for future improvements. Questionnaires were administered to 76 primary healthcare clinic managers and 2,527 healthcare staff. The mapped findings revealed a discrepancy between healthcare staff and managers' perception of person-centred practice and the lack of organizational support, highlighting the need for a cultural shift towards more staff involvement and appreciation.

M3 - Meeting Abstract

SN - 1675-0306

VL - 23

JO - Malaysian Journal of Public Health Medicine

JF - Malaysian Journal of Public Health Medicine

IS - Supplement 1

M1 - FHSMOP04/25

T2 - National Public Health Conference & Global Public Health Conference 2023

Y2 - 25 July 2023 through 27 July 2023

ER -