Fostering organisational citizenship behaviour in Asia: The mediating roles of trust and job satisfaction

Sen Sendjaya, Andre A. Pekerti, Brian K. Cooper, Cherrie Jiuhua Zhu

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

2 Citations (Scopus)


This study examines the relationships between servant leadership (SL) and organizational citizenship behavior (OCB) as mediated by trust and job satisfaction in the context of China and Indonesia. Structural equation modeling analyses show that trust mediates the relationship between SL and OCB in the Chinese and Indonesian samples, whereas job satisfaction mediates only in Indonesia. Findings are discussed in relation to the national contexts found in China and Indonesia, as well as, implications for managerial practice.

Original languageEnglish
Title of host publicationLeading for High Performance in Asia
Subtitle of host publicationContemporary Research and Evidence-Based Practices
EditorsSen Sendjaya
Place of PublicationSingapore Singapore
Number of pages18
ISBN (Electronic)9789811360749
ISBN (Print)9789811360732
Publication statusPublished - 1 Jan 2019


  • China Indonesia
  • Organizational citizenship behavior
  • Servant leadership
  • Trust Job satisfaction

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