Family violence service enhancement in acute and community mental health

Meg De Melo, Melissa Petrakis

Research output: Contribution to conferenceAbstract


BACKGROUND: Of women who experience family violence 76% seek help, however this might go unidentified when women present to health services. A receptive and skilled response from mental health staff, although training, resourcing and skill development is likely to positively impact consequences of family violence. Also acknowledging within mental health this is complex and does not always involve the male as perpetrator; it can involve different family members and genders.

AIMS: To determine and implement the best evidence-based practice tool for family violence identification and response in public mental health services.

METHODS: The creation of a staff training/briefing package and an identification and response resource through the use of a “prompt card”. This would be visible on the staff lanyard, alongside an ID card for easy reference. The method involved trialling this training/briefing package and identification and response resource with staff across the mental health service and the evaluation of this process.

RESULTS: More than 100 staff briefed and surveys completed. A pre and post briefing evaluation indicated that there were increases in positive ratings as to awareness, understanding of professional role, skills in responding collaboratively with clients and families, and skills in risk assessments and managing issues of safety.

DISCUSSION / CONCLUSION:The clinical service trial has proved successful. The “prompt card” is a transferable resource that could be applicable in various urban and regional contexts.
Original languageEnglish
Number of pages1
Publication statusPublished - 25 Jul 2019
Event9th International Conference on Social Work in Health and Mental Health 2019: Shaping the future - University of York Exhibition Centre, York, United Kingdom
Duration: 22 Jul 201926 Jul 2019
Conference number: 9th


Conference9th International Conference on Social Work in Health and Mental Health 2019
Abbreviated titleICSW 2019
CountryUnited Kingdom

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