Factors influencing employees’ intention to use an electronic recordkeeping system: Development of a valid survey instrument

Matthew Lewellen, Val Hooper, Gillian Oliver

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

3 Citations (Scopus)


This study seeks to identify the factors that are associated with the acceptance and use of electronic recordkeeping systems in public sector organisations. These systems rely on ordinary end-users (rather than trained recordkeepers) to select and file appropriate records to comply with organisational and legislative recordkeeping requirements; however, current acceptance and utilisation rates of these systems are often mixed. The selected methodology is a mixed-methods approach, with this paper focusing on the development of a valid survey instrument. A theoretical model was initially derived from the literature covering three logical areas (and consisting of their supporting and pre-validated constructs): Technology Acceptance (performance expectancy, effort expectancy); Organizational Context (social influence, perceived power security), and Knowledge Interpretation. A new construct – perceived value of records – is introduced in this study to provide a construct in support of Knowledge Interpretation. The derived measurement items are then checked for construct validity before forming a suitable survey instrument.

Original languageEnglish
Title of host publicationProceedings of the 24th Australasian Conference on Information Systems
PublisherRMIT University
Number of pages11
ISBN (Electronic)9780992449506
Publication statusPublished - 2013
Externally publishedYes
EventAustralasian Conference on Information Systems 2013 - RMIT University, Melbourne, Australia
Duration: 4 Dec 20136 Dec 2013
Conference number: 24th
http://acis.aaisnet.org/proceedings/2013.zip (Proceedings)


ConferenceAustralasian Conference on Information Systems 2013
Abbreviated titleACIS 2013
OtherHosted by the School of Business IT and Logistics. The Australasian Conference on Information Systems (ACIS) is the premier conference in Australasia for Information Systems academics. The conference covers technical, organisational, business, and social issues in the application of Information Technology (IT).
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  • Electronic recordkeeping behavior
  • Survey instrument validity
  • Technology acceptance

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