Factors affecting product quality and reliability: a comparison of developed and developing countries

Pei Lee Teh; Dotun Adebanjo; Pervaiz K Ahmed

doi:10.1109/IEEM.2014.7058885

Factors affecting product quality and reliability: a comparison of developed and developing countries

Pei Lee Teh, Dotun Adebanjo, Pervaiz K Ahmed

Malaysia Sch of Business

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

5 Citations (Scopus)

Abstract

Increasing global competition has led to the need for organisations to continually improve their quality performance. In particular, developing countries such as China are focused on catching up with more developed countries. This study examines the relationships between improvement in three factors (health and safety conditions, worker motivation and satisfaction, work/life balance policies) in increase in product quality and reliability in developed countries. Based on a questionnaire, the study shows that improvement in health and safety conditions have a significant direct impact on increase in product quality and reliability while improvement in work/life balance do not have the same effect.

Original language	English
Title of host publication	Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management
Editors	Pervaiz K Ahmed, Roger Jiao, Pei-Lee Teh, Min Xie
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	1481-1485
Number of pages	5
ISBN (Electronic)	9781479964109
ISBN (Print)	9781479964093
DOIs	https://doi.org/10.1109/IEEM.2014.7058885
Publication status	Published - 2014
Event	IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014 - Selangor, Malaysia Duration: 9 Dec 2014 → 12 Dec 2014 http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=7048056

Publication series

Name	IEEE International Conference on Industrial Engineering and Engineering Management
Volume	2015-January
ISSN (Print)	2157-3611
ISSN (Electronic)	2157-362X

Conference

Conference	IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014
Abbreviated title	IEEM 2014
Country/Territory	Malaysia
City	Selangor
Period	9/12/14 → 12/12/14
Internet address	http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=7048056

Keywords

Chian
Developed Countries
Employee Motivation
Manufacturing
Quality
working Conditions

Access to Document

10.1109/IEEM.2014.7058885

Cite this

Teh, P. L., Adebanjo, D., & Ahmed, P. K. (2014). Factors affecting product quality and reliability: a comparison of developed and developing countries. In P. K. Ahmed, R. Jiao, P.-L. Teh, & M. Xie (Eds.), Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management (pp. 1481-1485). (IEEE International Conference on Industrial Engineering and Engineering Management; Vol. 2015-January). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/IEEM.2014.7058885

Teh, Pei Lee ; Adebanjo, Dotun ; Ahmed, Pervaiz K. / Factors affecting product quality and reliability : a comparison of developed and developing countries. Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management. editor / Pervaiz K Ahmed ; Roger Jiao ; Pei-Lee Teh ; Min Xie. IEEE, Institute of Electrical and Electronics Engineers, 2014. pp. 1481-1485 (IEEE International Conference on Industrial Engineering and Engineering Management).

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author = "Teh, {Pei Lee} and Dotun Adebanjo and Ahmed, {Pervaiz K}",

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booktitle = "Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management",

address = "United States of America",

note = "IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014, IEEM 2014 ; Conference date: 09-12-2014 Through 12-12-2014",

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Teh, PL, Adebanjo, D & Ahmed, PK 2014, Factors affecting product quality and reliability: a comparison of developed and developing countries. in PK Ahmed, R Jiao, P-L Teh & M Xie (eds), Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE International Conference on Industrial Engineering and Engineering Management, vol. 2015-January, IEEE, Institute of Electrical and Electronics Engineers, pp. 1481-1485, IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014, Selangor, Malaysia, 9/12/14. https://doi.org/10.1109/IEEM.2014.7058885

Factors affecting product quality and reliability: a comparison of developed and developing countries. / Teh, Pei Lee; Adebanjo, Dotun; Ahmed, Pervaiz K.
Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management. ed. / Pervaiz K Ahmed; Roger Jiao; Pei-Lee Teh; Min Xie. IEEE, Institute of Electrical and Electronics Engineers, 2014. p. 1481-1485 (IEEE International Conference on Industrial Engineering and Engineering Management; Vol. 2015-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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N2 - Increasing global competition has led to the need for organisations to continually improve their quality performance. In particular, developing countries such as China are focused on catching up with more developed countries. This study examines the relationships between improvement in three factors (health and safety conditions, worker motivation and satisfaction, work/life balance policies) in increase in product quality and reliability in developed countries. Based on a questionnaire, the study shows that improvement in health and safety conditions have a significant direct impact on increase in product quality and reliability while improvement in work/life balance do not have the same effect.

AB - Increasing global competition has led to the need for organisations to continually improve their quality performance. In particular, developing countries such as China are focused on catching up with more developed countries. This study examines the relationships between improvement in three factors (health and safety conditions, worker motivation and satisfaction, work/life balance policies) in increase in product quality and reliability in developed countries. Based on a questionnaire, the study shows that improvement in health and safety conditions have a significant direct impact on increase in product quality and reliability while improvement in work/life balance do not have the same effect.

KW - Chian

KW - Developed Countries

KW - Employee Motivation

KW - Manufacturing

KW - Quality

KW - working Conditions

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U2 - 10.1109/IEEM.2014.7058885

DO - 10.1109/IEEM.2014.7058885

M3 - Conference Paper

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T3 - IEEE International Conference on Industrial Engineering and Engineering Management

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BT - Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management

A2 - Ahmed, Pervaiz K

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PB - IEEE, Institute of Electrical and Electronics Engineers

Y2 - 9 December 2014 through 12 December 2014

ER -

Teh PL, Adebanjo D, Ahmed PK. Factors affecting product quality and reliability: a comparison of developed and developing countries. In Ahmed PK, Jiao R, Teh PL, Xie M, editors, Proceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE, Institute of Electrical and Electronics Engineers. 2014. p. 1481-1485. (IEEE International Conference on Industrial Engineering and Engineering Management). doi: 10.1109/IEEM.2014.7058885

Factors affecting product quality and reliability: a comparison of developed and developing countries

Abstract

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Conference

Keywords

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