Factors affecting product quality and reliability: a comparison of developed and developing countries

Pei Lee Teh, Dotun Adebanjo, Pervaiz K Ahmed

    Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

    4 Citations (Scopus)

    Abstract

    Increasing global competition has led to the need for organisations to continually improve their quality performance. In particular, developing countries such as China are focused on catching up with more developed countries. This study examines the relationships between improvement in three factors (health and safety conditions, worker motivation and satisfaction, work/life balance policies) in increase in product quality and reliability in developed countries. Based on a questionnaire, the study shows that improvement in health and safety conditions have a significant direct impact on increase in product quality and reliability while improvement in work/life balance do not have the same effect.

    Original languageEnglish
    Title of host publicationProceedings of the 2014 IEEE International Conference on Industrial Engineering and Engineering Management
    EditorsPervaiz K Ahmed, Roger Jiao, Pei-Lee Teh, Min Xie
    PublisherIEEE, Institute of Electrical and Electronics Engineers
    Pages1481-1485
    Number of pages5
    ISBN (Electronic)9781479964109
    ISBN (Print)9781479964093
    DOIs
    Publication statusPublished - 2014
    EventIEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014 - Selangor, Malaysia
    Duration: 9 Dec 201412 Dec 2014
    http://ieeexplore.ieee.org/xpl/mostRecentIssue.jsp?punumber=7048056

    Publication series

    NameIEEE International Conference on Industrial Engineering and Engineering Management
    Volume2015-January
    ISSN (Print)2157-3611
    ISSN (Electronic)2157-362X

    Conference

    ConferenceIEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2014
    Abbreviated titleIEEM 2014
    CountryMalaysia
    CitySelangor
    Period9/12/1412/12/14
    Internet address

    Keywords

    • Chian
    • Developed Countries
    • Employee Motivation
    • Manufacturing
    • Quality
    • working Conditions

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