Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction

Nelson Oly Ndubisi, Kok Wah Chan

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	542 - 557
Number of pages	16
Journal	International Journal of Bank Marketing
Volume	23
Issue number	7
Publication status	Published - 2005

Cite this

@article{d2a39e0f9b704ef0a0389d86b7d259ff,

title = "Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction",

author = "Ndubisi, {Nelson Oly} and Chan, {Kok Wah}",

year = "2005",

language = "English",

volume = "23",

pages = "542 -- 557",

journal = "International Journal of Bank Marketing",

issn = "0265-2323",

publisher = "Emerald",

number = "7",

}