Exploring the value of patient experience and satisfaction monitoring

Liping Ying, Shane Thomas, Xiemin Ma, Hui Yang, Wei Gao

Research output: Contribution to journal › Article › Other

Original language	English
Pages (from-to)	17 - 20
Number of pages	4
Journal	Chinese Hospital Management
Volume	28
Issue number	10
Publication status	Published - 2008

Cite this

@article{efbba3927a124780a97e514ad0ef62bf,

title = "Exploring the value of patient experience and satisfaction monitoring",

author = "Liping Ying and Shane Thomas and Xiemin Ma and Hui Yang and Wei Gao",

year = "2008",

language = "English",

volume = "28",

pages = "17 -- 20",

journal = "Chinese Hospital Management",

issn = "1001-5329",

number = "10",

}