Abstract
In low-and middle-income countries like India, people with severe mental illness (PSMI) rely on their families as a primary source of care, given the lack of support from healthcare systems. The demanding nature of caregiving places significant physical and mental demands on caregivers, who are the primary source of support to PSMI. We explore how caregivers in under-resourced settings can be better supported through everyday digital technologies. We conducted interviews with caregivers (from urban and rural India), as well as workshops with professionals from Indian NGOs that work directly with PSMIs. We found that technology has the potential to (1) provide carer-centred support that empowers carers who experience stigma and issues with existing support networks; (2) provide support for carers to overcome barriers and progress in the recovery of the PSMI. We conclude with design considerations, proposing how an online peer community can leverage carers' expertise to actualise support provision.
Original language | English |
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Title of host publication | Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems |
Editors | Stephanie Mueller, Julie R. Williamson, Max L. Wilson |
Place of Publication | New York NY USA |
Publisher | Association for Computing Machinery (ACM) |
Number of pages | 16 |
ISBN (Electronic) | 9781450394215 |
DOIs | |
Publication status | Published - 2023 |
Event | International Conference on Human Factors in Computing Systems 2023 - , Germany Duration: 23 Apr 2023 → 28 Apr 2023 https://chi2023.acm.org/ (Website) https://dl.acm.org/doi/proceedings/10.1145/3544548 (Proceedings) |
Conference
Conference | International Conference on Human Factors in Computing Systems 2023 |
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Abbreviated title | CHI 2023 |
Country/Territory | Germany |
Period | 23/04/23 → 28/04/23 |
Internet address |
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Keywords
- caregivers
- empowerment
- HCI4D
- India
- mental health
- mhealth
- online communities
- peer support