Exploring predictors of job satisfaction in call centres - the case of Australia

John Annakis, Tony Lobo, Soma Pillay

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	376 - 395
Number of pages	20
Journal	Corporate Ownership and Control
Volume	8
Issue number	3
Publication status	Published - 2011
Externally published	Yes

Cite this

@article{ab0a6f325e7e4e0f80b6d57e9f89fde2,

title = "Exploring predictors of job satisfaction in call centres - the case of Australia",

author = "John Annakis and Tony Lobo and Soma Pillay",

year = "2011",

language = "English",

volume = "8",

pages = "376 -- 395",

journal = "Corporate Ownership and Control",

issn = "1727-9232",

publisher = "Virtus Interpress",

number = "3",

}