Exploring monitoring, work environment and flexibility as predictors of job satisfaction within Australian call centres

John Annakis, Antonio Lobo, Soma Pillay

Research output: Contribution to journalArticleResearchpeer-review

Original languageEnglish
Pages (from-to)75 - 93
Number of pages19
JournalInternational Journal of Business and Management
Issue number8
Publication statusPublished - 2011
Externally publishedYes

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