Abstract
Modern healthcare is predominantly delivered by a multidisciplinary health care team (MHCT). MHCTs in hospitals have shown to improve health outcomes through enhanced communication and improved patient satisfaction. Mobile technology is increasingly being used in healthcare to provide quality care to patients. Healthcare professionals are embracing mobile technologies, as evidenced by substantial research contributions. This study is extending recent research into the use of mobile technology by a MHCT using Activity Theory as a theoretical lens. The current research focusses on exploring the contradictions that emerge as a result of the use of mobile technologies by the MHCTs. Based on data collected from four cases, this study reveals some significant contradictions focusing on the tool dimension; more specifically, i) Personal device Vs. Professional device ii) Flexibility of the device Vs. Restricted access iii) Anywhere, anytime Vs. Drawing boundaries.
| Original language | English |
|---|---|
| Title of host publication | AMCIS 2020 Proceedings |
| Editors | Kathy Chudoba, Kelly Fadel, Sue Brown |
| Place of Publication | Atlanta Georgia USA |
| Publisher | Association for Information Systems |
| Number of pages | 10 |
| ISBN (Electronic) | 9781733632546 |
| Publication status | Published - 2020 |
| Event | Healthcare Informatics and Health Information Technology 2020 - Online, Salt Lake City, United States of America Duration: 10 Aug 2020 → 14 Aug 2020 https://aisel-aisnet-org.ap1.proxy.openathens.net/amcis2020/healthcare_it/ |
Conference
| Conference | Healthcare Informatics and Health Information Technology 2020 |
|---|---|
| Abbreviated title | HIT 2020 |
| Country/Territory | United States of America |
| City | Salt Lake City |
| Period | 10/08/20 → 14/08/20 |
| Internet address |
Keywords
- Activity Theory contradictions
- Mobile technology use
- Multidisciplinary healthcare teams