Examining Iranian tourists’ memorable experiences on destination satisfaction and behavioral intentions

Ali Gohary, Lida Pourazizi, Fatemehalsadat (Fatima) Madani, Eugene Y. Chan

Research output: Contribution to journalArticleResearchpeer-review

1 Citation (Scopus)

Abstract

This study evaluates the impact of Memorable Tourism Experiences (MTEs) on destination satisfaction, revisit intentions, and tourists’ positive word-of-mouth in the Iranian eco-tourism context. The sample consists of 389 Iranian tourists who travelled to two eco-tourism destinations: Deylaman and Rig-e-Jen. We analysed our data using Partial Least Squares Structural Equation Modelling (PLS–SEM). Nearly all MTE dimensions influenced destination satisfaction. Destination satisfaction mediated the relationship between MTEs, positive word-of-mouth, and revisit intentions. However, we could not find support for local culture in both mediation and direct impact. Our research is the first to apply MTE to eco-tourism in Iran.

Original languageEnglish
Pages (from-to)131-136
Number of pages6
JournalCurrent Issues in Tourism
Volume23
Issue number2
DOIs
Publication statusPublished - 2020

Keywords

  • destination satisfaction
  • eco-tourism
  • Iran
  • Memorable tourism experience
  • positive word-of-mouth
  • revisit intention

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