Examining competitive priorities and competitive advantages in service organizations using importance- performance analysis

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the 38th Annual Meeting of the Decision Sciences Institute
EditorsRobert J Pavur
Place of PublicationAtlanta USA
PublisherDecision Sciences Institute
Pages721 - 726
Number of pages6
ISBN (Print)0966711807
Publication statusPublished - 2007
EventAnnual Meeting of the Decision Sciences Institute - Bangkok Thailand, Bangkok Thailand
Duration: 1 Jan 2007 → …

Conference

ConferenceAnnual Meeting of the Decision Sciences Institute
CityBangkok Thailand
Period1/01/07 → …

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