@inproceedings{e065d15c88e74ee09e70920afd076f37,
title = "Examining competitive priorities and competitive advantages in service organizations using importance- performance analysis",
author = "Prajogo, {Daniel Indarto}",
year = "2007",
language = "English",
isbn = "0966711807",
pages = "721 -- 726",
editor = "Pavur, {Robert J}",
booktitle = "Proceedings of the 38th Annual Meeting of the Decision Sciences Institute",
publisher = "Decision Sciences Institute",
note = "Annual Meeting of the Decision Sciences Institute 2007 ; Conference date: 01-01-2007",
}