@inproceedings{286502fb37c540d59142348aef94c609,
title = "Evaluating the intangible benefits of Business Intelligence: review & research agenda",
author = "Gibson, {Marcus Colin} and Arnott, {David Reginald} and Ilona Jagielska",
year = "2004",
language = "English",
isbn = "0732622697",
pages = "295 -- 305",
editor = "Rob Meredith and Graeme Shanks and David Arnott and Sven Carlsson",
booktitle = "Decision Support in an Uncertain World: Proceedings of the 2004 IFIP International Conference on Decision Support Systems (DSS2004)",
publisher = "Monash University Publishing",
address = "Australia",
note = "IFIP International Conference on Decision Support Systems 2004, DSS 2004 ; Conference date: 01-07-2004 Through 03-07-2004",
}