| Original language | English |
|---|---|
| Title of host publication | Consumers and Services |
| Place of Publication | West Sussex UK |
| Publisher | John Wiley & Sons |
| Pages | 97 - 134 |
| Number of pages | 38 |
| ISBN (Print) | 0-471-96269-4 |
| Publication status | Published - 1998 |
Evaluating Services
Mark T Gabbott, Gillian Hogg
Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review