Evaluating Services

Mark T Gabbott, Gillian Hogg

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Original languageEnglish
Title of host publicationConsumers and Services
Place of PublicationWest Sussex UK
PublisherJohn Wiley & Sons
Pages97 - 134
Number of pages38
ISBN (Print)0-471-96269-4
Publication statusPublished - 1998

Cite this

Gabbott, M. T., & Hogg, G. (1998). Evaluating Services. In Consumers and Services (pp. 97 - 134). John Wiley & Sons.