Estimating relative user expertise for content quality prediction on Reddit

Wern Han Lim, Mark James Carman, Sze Meng Jojo Wong

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

12 Citations (Scopus)

Abstract

Reddit as a social curation site relies on its users to curate content from the World Wide Web (WWW) for the consumption of other users. Content on the site is enriched through user comments, discussions and extensions. This additional content is of varying quality however - ranging from meaningful information to misleading content; depending on the reliability, expertise and intention of the authors. Reddit relies on the Wisdom of the Crowd (WotC) from its community as well as selected moderators to manage its content. We argue that this approach suffers from the cold start in collecting user votes and is at risk of user bias, particularly a group-think mentality. Besides that, managing the large collection of content on Reddit is expensive. In our study, we explore the estimation of relative user expertise through various content-agnostic approaches. We show that it is possible to infer information quality on Reddit using the expertise of the authors. This prediction of content quality could lead to an improved organisation of Reddit content (re-ranking) for user consumption and future information retrieval.

Original languageEnglish
Title of host publicationHT 2017
Subtitle of host publicationProceedings of the 28th ACM Conference on Hypertext and Social Media
EditorsFrancesco Bonchi, Denis Helic
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery (ACM)
Pages55-64
Number of pages10
ISBN (Electronic)9781450347082
DOIs
Publication statusPublished - 4 Jul 2017
EventACM Conference on Hypertext and Social Media 2017 - Prague, Czechia
Duration: 4 Jul 20177 Jul 2017
Conference number: 28th
https://ht.acm.org/ht2017/

Conference

ConferenceACM Conference on Hypertext and Social Media 2017
Abbreviated titleHT 2017
Country/TerritoryCzechia
CityPrague
Period4/07/177/07/17
OtherACM Hypertext 2017
The 28th ACM Conference on Hypertext and Social Media
Prague, Czech Republic
July 4 - 7, 2017
Internet address

Keywords

  • Information quality
  • Information retrieval
  • Knowledge management
  • Reddit
  • User expertise

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