ERPs as 'technologies-in-practice': social construction, materiality and the role of organisational factors

Kristine Dery; Richard Hall; Nick Wailes

doi:10.1111/j.1468-005X.2006.00177.x

ERPs as 'technologies-in-practice': social construction, materiality and the role of organisational factors

Kristine Dery, Richard Hall, Nick Wailes

Research output: Contribution to journal › Article › Research › peer-review

46 Citations (Scopus)

Abstract

Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.

Original language	English
Pages (from-to)	229-241
Number of pages	13
Journal	New Technology, Work and Employment
Volume	21
Issue number	3
DOIs	https://doi.org/10.1111/j.1468-005X.2006.00177.x
Publication status	Published - Nov 2006
Externally published	Yes

Access to Document

10.1111/j.1468-005X.2006.00177.x

Cite this

@article{3114584f112c41a7a16f03a64051bc10,

title = "ERPs as 'technologies-in-practice': social construction, materiality and the role of organisational factors",

abstract = "Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.",

author = "Kristine Dery and Richard Hall and Nick Wailes",

year = "2006",

month = nov,

doi = "10.1111/j.1468-005X.2006.00177.x",

language = "English",

volume = "21",

pages = "229--241",

journal = "New Technology, Work and Employment",

issn = "0268-1072",

publisher = "John Wiley \& Sons",

number = "3",

}

TY - JOUR

T1 - ERPs as 'technologies-in-practice'

T2 - social construction, materiality and the role of organisational factors

AU - Dery, Kristine

AU - Hall, Richard

AU - Wailes, Nick

PY - 2006/11

Y1 - 2006/11

N2 - Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.

AB - Enterprise Resource Planning systems (ERPs) often fail to deliver the organisational benefits anticipated. This paper uses Orlikowski's 'technology-in-practice' framework to analyse the impact of an ERP on branch managers in a large bank. While this framework provides important insights into the impact of ERPs, the case also highlights the significance of organisational factors in shaping how users enact technology at work.

UR - https://www.scopus.com/pages/publications/33750308045

U2 - 10.1111/j.1468-005X.2006.00177.x

DO - 10.1111/j.1468-005X.2006.00177.x

M3 - Article

AN - SCOPUS:33750308045

SN - 0268-1072

VL - 21

SP - 229

EP - 241

JO - New Technology, Work and Employment

JF - New Technology, Work and Employment

IS - 3

ER -

ERPs as 'technologies-in-practice': social construction, materiality and the role of organisational factors

Abstract

Access to Document

Other files and links

Cite this